ART OF NEGOTIATION SKILLS

ART OF NEGOTIATION SKILLS

By Mr Hisham Karim

23 & 24  DECEMBER 2010

To start the session, Mr Hisham interact with the audience and try to discover the personality of each participants either extrovert or introvert personality. Everyone talk about their family background, the failure and success in life and many questions regarding ur self.

Then, negotiation skills briefing and as we all know that everyone negotiate in our daily life and it happens almost anywhere. There are 4 concepts of negotiation skills that include:

1.    BATNA ( Best Alternative To Negotiated Agreement)

2.    Reservartion

3.    ZOPA ( Zone of Possible Agreement)

4.    Value creation through trades.

connect to people through negotiation!

We were asked to do lots of negotiation and each group must acted according to cases that was given. We have lots of fun and know the importance of negotiation skills in the real life. Next day, we were discussing the roles in negotiations and learned the Trump Style of Negotiation. Powerful strategies and tactics used by Trumps:

1.    Know the purpose of negotiation

2.    Build trust and friendship and satisfaction to the other side

3.    Learn what the other side wants, flush out weaknesses and uncover important information

4.    Create bold solutions to problems

5.    Control the pace of negotiation

6.    The power of human nature- psychology

7.    Information is power

NEGOTIATE is better than WAR